Archive for services
Using Interns to build your business
Posted by: | CommentsCan you get people to come and work in your business for free?According to James Brausch it depends on selling your Vision.
James has a product called the Freedom Business System I haven’t purchased it, but I am definitely impressed by his approach.
He utilises interns and Virtual Assistant’s interchangeably.
To do this successfully requires good training and laying out procedures and systems for them to follow without the Intern having to spend too much time interacting with you.
We’ve done a couple of projects for him and I’ve seen how he lays out his tasks, it’s impressive, I think he uses the same camtasia videos for his interns as he does for the VA’s
A couple of clients (so they are good guys not bullshitters) I know quite well follow his methods and they speak highly of him.
If you don’t know who James Brausch is he is a very direct in your face type of person, some may say even obnoxious. However his results stack up so he has that going for him.
My questions are these:
Do you have training material that you can use to teach people to do the tasks in your business?
Have you got skills that other people want to learn from? e.g. you might be a successful Life Coach, Personal Trainer or Internet Marketer, if so it’s possible that there are people who would like to learn from you in return for a couple of hours a day.
What are your experiences working with interns or even being one?
How to avoid mis-communication
Posted by: | Comments- Take more time specifying what you want, go into more detail than you think is necessary
- Prioritise the order that you want your jobs completed in.
- Give an indication as to the relevant urgency ( don’t mark everything as urgent, otherwise you will be the client that none wants to work with)
- Don’t take it out on your VA because you have told someone that a document would be ready and you have forgotten and your up against it. Usually your VA can help you out in this type of situation but don’t make a habit out of it.
- Reply to communications ASAP. This is especially important when working in different time zones. If you don’t answer quickly your VA might have left for the day and if they have a follow up question no progress will be made until you get the message when you wake up the next day, by which time their day is nearly over.
Is it sometimes quicker to do the job yourself?
Posted by: | Comments
Often it is true, but looking at it with the attention to detail that might be used in a Japanese factory has caused me to think again.
Let’s look at a case in point. Spelling and grammar are not a strengths of mine, my partner has tried to get me to read Eats, Shoots and Leaves, but I am resisting. I have learnt the difference between ‘your’ and ‘you’re’ now.
From time to time a client will e-mail me and tell me a link is broken or they’ve spotted a typo. I welcome any kind of feedback and this is valuable. It’s pretty straightforward to go in and fix that type of error myself.
I’m sure I ‘m not alone in disliking making errors and then having them pointed out to me.
Wouldn’t it be a lot easier if my VA was instructed to intercept these e-mails, respond politely and graciously and then go ahead and make the change, delete the e-mail so I was never even aware of its existence?
My time is limited and valuable and I don’t really want to waste it on tasks that don’t add any real value to me
Outsourcing relationships – a case study
Posted by: | CommentsI have a good web designer, he has got good flair and his designs are generally pretty good. I’ve tried many designers and not all have been that good in coming up with designs, there is a definite look to some sites and I can often tell if they have been designed by an Indian company. It’s hard to actually put my finger on what it is about these sites, it’s just a feel.
My business plan is to help clients get a website designed or makeover as cheaply as possible as a good way to get them into relationship with Outsource success and fromm there they may want to hire extra resources and use a Virtual Assistant, where we can receive ongoing income and profits.
As a result of this I can’t afford to spend a lot of time interacting with the designer otherwise it ends up not being profitable particularly in the short term
I’ve produced quite a detailed brief that I ask the client to fill in and send to the designer.
I have the designer show me the first draft that he comes up with, I want to make sure that it looks OK and that he has got it more or less spot on and I can catch any misunderstandings.
Sounds straightforward so far…
Ok the problem now arises that he sends me his drafts at 5PM my time, now that is not a good time for me as it is the time that I have to go and pick up my son from nursery and then we have dinner time, bath time and then the bed time routine.
By the time I am finished with my routine, because of the time difference he has finished for the evening and he is not able to make any changes until the next day.
In order for our relationship to progress, I have decided he has to get his drafts to me by 4 O’clock that way I can give him feedback he can make any necessary changes and then send them to the client that same day
Now this may seem like a small point but it makes a big difference in the smooth running of my business and he is going to have to bend to my schedule or I am going to be more proactive in looking for a different web designer.
Every action with an outsourcer costs you money?
Posted by: | Comments![]()
Time is money. Correct?
Well time is our most valuable currency and if you are serious about living the four hour work week then it’s vital that you trim down the interactions that you have with the outsourcers you work with.
There is a fine line between asking pertinent strategic questions and being needy and seeking approval too often.
If you don’t answer this question you’ll never hit your financial goal
Posted by: | CommentsThe question is what is an hour of my time worth?
It’s a straight forward question
however,
How can you make an accurate prediction of what the answer is?
I’ll give you a clue it’s not your hourly rate.
In Rich Schefren’s Internet Marketing Manifesto
on pages 17-23 he describes a way to calculate it
accurately.
Every entrepreneur needs to do this exercise.
Get the Manifesto here for free
www.OutsourceSuccess.com/recomends/manifesto
Gavin Allinson
7 reasons to outsorce and use a Virtual Assistant are…
Posted by: | Comments- Profit – we all need more of this
- Sanity – you’ll go nuts trying to do it all yourself
- Focus – on your strengths
- Start living – free up time to do the things you love
- Efficiency – it makes sense
- Reality – Your not a superhero
- Smugness – get the things done you don’t like to do (I love that one)
What is most important to you
Gavin AllinsonP.S. I’ve created a checklist of 43 different jobs that our Virtual Assistants
can do for you look at it here
http://www.outsourcesuccess.com/virtual_assistant_checklist.xls